Privacy Policy
ROWSTICK DIGITAL LLC ("we", "us", or "our") operates rowstick-digital.myshopify.com. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.
Information We Collect
We collect information you provide directly when placing an order, including your name, email address, billing address, and payment information. We also automatically collect certain information about your device and browsing behavior via cookies and analytics tools.
How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and updates
- To respond to your inquiries and provide customer support
- To improve our products and website experience
- To comply with legal obligations
Sharing of Information
We do not sell or rent your personal information to third parties. We may share your data with trusted service providers (e.g., payment processors, email platforms) solely to operate our business.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at contact@rowstickdigital.com.
Cookies
We use cookies to enhance your browsing experience. You may disable cookies in your browser settings, though some features may not function properly.
contact@rowstickdigital.com · +1 929 437 7831
Terms of Service
By accessing or purchasing from ROWSTICK DIGITAL LLC, you agree to be bound by these Terms of Service.
Products
ROWSTICK DIGITAL LLC sells digital products including planners, productivity templates, project tracking tools, business documents, workflow templates, and printable resources. All products are delivered electronically.
Digital Product Delivery
Upon successful payment, you will receive a download link via email. Downloads are available immediately after purchase.
Intellectual Property
All digital products are protected by copyright. You are granted a personal, non-exclusive, non-transferable license for personal or internal business use. Redistribution, resale, or sharing of our products is strictly prohibited.
Prohibited Uses
- Resell or redistribute our digital products
- Claim authorship or ownership of our templates
- Use our products for unlawful purposes
Limitation of Liability
ROWSTICK DIGITAL LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products.
Governing Law
These Terms are governed by the laws of the State of New Mexico, USA.
Changes to Terms
We reserve the right to update these Terms at any time. Continued use of our store constitutes acceptance of the revised Terms.
contact@rowstickdigital.com · +1 929 437 7831
Refund Policy
Because our products are digital and delivered instantly upon purchase, all sales are generally final. However, we are committed to customer satisfaction.
Eligibility for Refund
- The file you received is corrupted or unreadable
- You were charged more than once for the same order
- The product delivered does not match the description on the product page
Non-Refundable Situations
- Change of mind after purchase
- Incompatibility with software not listed in the product description
- Failure to read the product description before purchasing
How to Request a Refund
Contact us within 7 days of your purchase with your order number and a description of the issue. We will respond within 2 business days.
Resolution
Approved refunds will be processed to your original payment method within 5–10 business days.
contact@rowstickdigital.com · +1 929 437 7831